terms and conditions

  • Terms & Condition.
    The services of this Site are available only to individuals who can form legally binding contracts under applicable law, and thus, are not available to minors. By using this Site, You represent that you are of sufficient legal age to use this Site and to create binding legal obligations for any liability You may incur as a result of the use of this Site. You also warrant that you are legally authorized to make the travel reservations and/or purchases for either yourself or for another person for whom You are authorized to act. You may only use this Site to make legitimate reservations or purchases and shall not use this Site for any other purposes, including without limitation, to make any speculative, false or fraudulent reservations, or any reservation in anticipation of demand. This Site is to be used by you for Your personal use only. Commercial uses of this Site are strictly prohibited unless prior written consent has been granted. You agree that You will not use this Site for chain letters, junkmail, 'spamming', solicitations (commercial or non-commercial) or bulk communications of any kind including but not limited to distribution lists to any person who has not given specific permission to be included in such a list. In addition, You agree not to create a hypertext link from any web site controlled by You or otherwise, to this Site without the express written permission . By accessing using, viewing, transmitting, caching or storing this site or any of its services, functions or contents, you shall be deemed to have agreed to each and all the terms, conditions, and notices in this site ('agreement') without modification. If you do not agree, please cease use of the site and leave the site immediately
  • Privacy Policy
    Teams Farm Resort collects information about our guests and visitors to our web sites so that we can provide an experience that is responsive to our guests needs. We endeavour to collect information only with your knowledge and with your permission if necessary. The types of personally identifiable information that we collect may include your name, home, work and e-mail addresses, telephone and fax numbers, credit card information, date of birth, gender, and lifestyle information such as room preferences, leisure activities, names and ages of children, and other information necessary to fulfil special requests (e.g., health conditions that require special room accommodations). Teams Farm Resort is fully committed to providing you with information about the collection and use of personally identifiable information furnished by, or collected from, visitors while using our web sites, products and services. It is our practice not to ask you for information unless we need it or intend to use it. To ensure that your personally identifiable information is accurate and up to date, we encourage you to regularly review and update your information as appropriate (e.g., in the event your home or e- mail address changes, or you wish to add an additional method for us to communicate with you). Teams Farm Resort recognizes the importance of information security, and is constantly reviewing and enhancing our technical, physical, and logical security rules and procedures to help protect your personally identifiable information against loss, misuse, and alteration while under our control. Although 'guaranteed security' does not exist either on or off the Internet, we safeguard your information using both procedural and technical safeguards, including password controls, 'firewalls” etc.
  • Hotel booking terms and conditions are a set of rules and agreements that guests must adhere to when booking and staying at a hotel. These terms and conditions protect both the hotel and the guest, outlining responsibilities, expectations, and policies. Below are some common elements found in hotel booking terms and conditions:
  • 1. The hotel is only authorized to accommodate properly registered guests. For this purpose, guests are to present their valid national ID card or passport, or any other valid proof of identity to the relevant hotel front desk employee.
  • 2. Settlement of bills: Bills must be settled upon arrival either by payment in cash or valid credit cards, cheques are not accepted.
  • 3. Guests are to use their rooms for the agreed period. If the guest breaks their stay, money will not be refunded.
  • 4. Guests are to use their rooms for the agreed period. If the period of accommodation is not stipulated in advance, guests are to check out by 11:00AM on the last day of their stay at the latest, and they are obliged to have vacated the room by this time.
  • 5. Be advised to keep valuables in your personal rooms. Keep your doors lock closed when not in the room or when you are sleeping. We have a permanent guard in the hotel but he can’t see all rooms at the same time. The hotel will not in any whatsoever, be responsible for the loss of guests belongings or any other property.
  • 6.On the basis of an advanced booking the hotel is to pencil book any reservation made and 50% security deposit must be done by hotel guest for confirmation of booking. Reservation Fee: 50% of the total contract price to be deposited in the Resorts Bank Account. Inform us for reservations, so we can give you our bank details. Cancellation Policy:
    ◦ Full refund of reservation fee for cancellation made 15 working days prior to the scheduled reservation
    ◦ 30% refund of the reservation fee for cancellation made less than 7-15 working days.
    ◦ Forfeiture of deposit will be imposed for cancellations made less than 7 working days prior to arrival date.
  • 7.Rebooking Policy: ◦ Re-booking must be done 15 working days prior to date of arrival, otherwise re-booking may not be permitted.
  • 8. Early check-in/Late check-out privileges are subject to availability
  • 9. Rooms will be held until 7PM on the day of your scheduled arrival. If you are unable to use your room and fail to arrive before 7PM without informing us of your late arrival, rooms will be released and reservation fee will be forfeited.
  • 10. Hotel keys must be deposited at the reception desk whenever guest leaves the premises and at the time of check out. We charge RS 1500.00 for any lost keys.
  • 11. Management Rights: The management reserves for itself the absolute right of admission to any person in the hotel premises and to request any guest to vacate his or her room at any moments without previous notice and without assigning any reasons whatsoever. The guest shall be bound to vacate when requested to do so. In default, the management will be entitled to remove the luggage and belongings of the visitor from the room occupied by him or her and lock the room or rent the room to another guest. This will only happen if the person(s) occupying the room(s) are disturbing the place or / and safety from the hotel / personnel or other hotel guests.
  • 12. Guest may not move furnishings, or interfere with the electrical network or any other installations in the hotel rooms or on the premises of the hotel without the consent of the hotel management. If any malfunction is discovered during your stay please report this to the reception and we will repair this as soon as possible.
  • 13.Washing of clothes is not allowed in the room, laundry is available in the hotel, ask the reception.
  • 14. Child Policy:
    ◦ Children below the age of 5 are free of charge
    ◦ Maximum of 1 child per room is allowed inside the room free of charge.
  • Guests are obliged to observe the provisions of these house Rules. In the event that a guest is in breach of these rules, the hotel has the right to repudiate the agreement on the provision of accommodation services before the agreed period has elapsed.